Greg Rebec
Customer Service Lead Bicycle Technician @J&j Cycle
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WORK HISTORY
Customer Service Lead Bicycle Technician @J&j Cycle
Kingston, ON, CA
Key Responsibilities:Provide exceptional customer service and education to all levels of riders- Bosch Trained: e-Bike Systems - Wheel Building: Winterborne Bicycle Training Institute - Certified Specialized RETUL Bike Fitter - Bicycle Assembly / ServiceUtilize POS (Lightspeed) System for Sales Transactions, Inventory Monitoring / Ordering, Sales and Service Reporting, Daily Financial Balance (Closing).Work with Outside Sales Representatives (Brand Specialists)to review Inventory Orders. Utilize E-Commerce Tool (SmartEtailing) to complete On-Line Sales Transactions.Gain in-depth Product Knowledge (Bicycles, Components and Accessories) through participation in on-site and on-line training events. Participate in Training / Mentoring of new employees.
EDUCATION
University of Virginia Darden School of Business
Executive Education
Canadian Coast Guard College
Mechanical EngineeringTechnologist
Queen's University
Bachelor of Education - BEd
Conestoga College
Certificate
ABOUT GREG REBEC
Results-driven technical manager with experience in manufacturing operations, business development / transformation, customer service / sales support, continuous improvement, engineering and training. An effective leader who makes significant contributions to profit levels and productivity by developing, training and motivating cross functional teams. Managing projects / programs to support customers - external and internal. Excellent interpersonal and communication skills - Teacher / Technical Trainer. I am an analytical person who loves to diagnose and solve problems. Practical, flexible, hardworking and not afraid to get dirty.
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