Gregory Zingler
IT Network and Telecom Support @ WSU Tri-Cities
- Role
- Information Technology Network Support at Washington State University Tri-Cities
- Location
- Kennewick, WA, US
- LinkedIn followers
- 500 followers
About Gregory Zingler
Systems/platform support engineer with 19+ years supporting mission‑critical healthcare, aviation, and hospitality environments. Experienced in incident & change management (ITIL), automation (Power Automate, HTTP/API), Azure administration, Windows/Linux, imaging & patching, DNS/DHCP, and 24/7 NOC operations. SOP/KB author and trainer.
Experience
Information Technology Network Support
Washington State University Tri-Cities
Nov 2025 — Present · Richland, WA, US
Network hardware upgrades, troubleshooting, service and replacement.• Juniper Networks, including Mist AI configuration.• Telecom support of IP PBX system.• Customer support for equipment hardware and software issues.• AD, OKTA, Windows 11, Zoom, and additional systems.
Education
Orange Coast College
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
2002 — 2005
Western Governors University
Bachelor of Science, Information Technology
2014 — 2017
Skills
- Active Directory
- Windows Server
- IT Operations
- Vmware
- Technical Support
- Tcp/Ip
- Computer Hardware
- Networking
- Microsoft Office
- Customer Service
- Technical Documentation
- Windows 7
- Integration
- Hyper-V
- Windows 10
- Printers
- Group Policy
- Troubleshooting
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