Greg Jackson

Sales and Service Excellence Leader.

Role
Director, Direct Sales and Retention - Medicare at Blue Shield of California
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Greg Jackson

Healthcare growth executive with a proven record of driving enterprise revenue performance in complex, regulated markets. Experienced leading multi-channel distribution strategies across Telesales and Direct-to-Consumer, aligning market strategy with disciplined sales execution to deliver sustainable, profitable growth.Recognized for building scalable sales organizations that integrate compensation design, analytics, operational rigor, and customer experience to optimize acquisition and retention. Deep expertise in Medicare and multi-site contact center operations, broker channel leadership, and enterprise performance management.A strategic yet hands-on leader who transforms sales cultures, develops high-performing leadership teams, and connects cross-functional partners — marketing, product, finance, compliance, and operations — to accelerate growth and strengthen execution.Focused on delivering measurable bottom-line impact while elevating the member experience.

Experience

  1. Director, Direct Sales and Retention - Medicare

    Blue Shield of California

    Jun 2022 — Present · CA, US

Education

  • University of La Verne

    MBA, Business Administration and Management, General

  • Westminster College (PA)

    BA, Business Administration

Skills

  • Working with Brokers
  • Sales
  • Medicare
  • Training
  • Business Analysis
  • Health Care Reform
  • Forecasting
  • U.s. Health Insurance Portability and Accountability Act (Hipaa)
  • Vendor Management
  • Hmo
  • Cross-Functional Team Leadership
  • Team Building
  • Management
  • Marketing Strategy
  • Health Insurance
  • Brokers
  • Managed Care
  • Sales Management
  • Direct Sales
  • Strategic Planning
  • Performance Management
  • Team Management
  • Analytics
  • Marketing
  • Insurance
  • Hipaa
  • Process Improvement
  • Budgets
  • Business Process Improvement
  • Financial Analysis
  • Human Resources
  • Underwriting
  • Customer Retention
  • Customer Service
  • Account Management
  • Change Management
  • Team Leadership
  • Leadership
  • Employee Benefits
  • Call Centers

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Greg Jackson — Director, Direct Sales and Retention - Medicare at Blue Shield of California in Los Angeles, CA, US | Unifers