Gregory P. Laughlin

About Gregory P. Laughlin

I am extremely career oriented and very much into improving the client’s brand. I am a highly motivated achiever and leader with the ability to deliver both programs and projects by leveraging a wealth of knowledge and experience. With 15 years of leadership in operations management and holding a Master’s Degree in Business Administration, I have exceptional skills in project management, DMAIC / LEAN Six Sigma and team management. I have executed large-scale projects, business transformation, organizational change and program and project engagements. My constantly evolving skill set encompasses all aspects of leading people and projects in reducing costs while improving productivity and delivering strategic, high-performance business solutions for large Fortune 500 companies.Managerial Skills:Project / Program Management & Planning Six Sigma Management Process ImprovementCRM (Salesforce)CRM (Siebel)ClarizenWaterfall Model (SDLC)AgileJIRAConfluenceClarity and RegistryStrategic Planning & Direction Communication and CoordinationProject ScopeRisk / Change ManagementStakeholder ManagementFeasibility Analysis & EstimationTechnology ImplementationProject Procurement LeverageService Improvement ProgramChange ManagementBudgeting & Cost AnalysisProgram ManagementClient Relationship ManagementNeed Assessment/Gap AnalysisPublic SpeakingSpecialties:CERTIFIED SIX SIGMA GREEN BELTPROJECT MANAGEMENT CERTIFICATIONMICROSOFT PROJECT CERTIFICATIONCERTIFIED SCRUM MASTERPMP BOOT CAMP CERTIFICATION• Proven ability to work multiple projects producing excellent performance whether working independently or with team collaboration• Excellent analytical and problem solving skills with strong attention to detail• Outstanding collaboration skills building rapport with colleagues• Tenacious research skills for resolutions and information• Professional and knowledgeable collaboration with end user for problem resolution(480) 7••••••••@gmail.com

Experience

1. Senior Project Manager - Wells Fargo Auto

   Wells Fargo

   Oct 2024 — Present · Phoenix, AZ, US

   Managing Tesla Indexing and Imaging Automation project. Partnering with internal business, technology teams and a 3rd party vendor to automate push notifications, eliminating over $80K per year in charge backs.• Partnering with originations product teams to execute L2 change management activities for newly formed Volkswagen and Audi partnership.

Education

• University of Phoenix

  Agile Project Management with Scrum Methodology

• Indiana University of Pennsylvania

  Bachelors, Business Management

  1997 — 2002

• University of Phoenix

  MBA, Masters of Business Administration

  2009 — 2010

Skills

• Program Management
• Quantitative Risk Analysis
• Vendor Management
• Problem Solving
• Business Planning
• Operations Management
• Business Management
• Business Process Improvement
• Account Management
• Change Management
• Leadership
• Recruiting
• Financial Analysis
• Staff Development
• Budgeting
• Strategy
• Coaching
• Analysis
• Business Process
• Microsoft Project
• Excel
• Process Improvement
• Project Planning
• Leadership Development
• Software Documentation
• Data Analysis
• Six Sigma
• Ms Project
• Budgets
• Management
• Team Building
• Salesforce.com
• Training
• Analytics
• Team Leadership
• Business Strategy
• Forecasting
• Compliance
• Teamwork
• Risk Management