Greg Graven
COO | Empowering Teams to Deliver Results | Leading with Vision, Accountability & Innovation
- Role
- Chief Operating Officer at Feazel
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Greg Graven
With a strategic focus on operational excellence and a deep understanding of sales dynamics, I\'ve dedicated over five years to driving success at Feazel. As the current Chief Operating Officer, my mission is to optimize processes, enhance productivity, and propel business growth. My expertise in CRM and analytics, coupled with a strong background in operations and customer experience positions me to lead Feazel\'s team to new heights, always ensuring our values of collaboration and innovation are at the forefront.Since stepping into the COO role in January 2025, I\'ve focused on streamlining day-to-day operations and spearheading strategic initiatives. By fostering a culture of accountability and nurturing client relationships, our team has expanded service offerings and identified new market opportunities. My hands-on approach in mentoring and leading our high-performing team underpins our commitment to delivering exceptional customer service and aligning operational goals with Feazel\'s long-term vision.
Experience
Chief Operating Officer
Jan 2025 — Present · New Albany, OH, US
Lead production, service, and operations at Feazel, ensuring seamless project execution, timely delivery, and exceptional customer service.• Developed strategic plans to optimize processes, reduce costs, and drive business growth.• Strengthened client relationships, ensured compliance with industry standards, and analyzed financial performance.• Work across departments to bring innovation to the industry through a modernized suite of technology leveraging AI and automation to enhance the customer experience and create a lean, efficient team of highly trained users in all of our platforms.
Education
Bowling Green State University
Bachelor of Science in Education, Sport Management
Skills
- Communication
- Sports Management
- Ice Hockey
- Marketing
- Microsoft Office
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Customer Service
- Event Planning
- Teamwork
- Time Management
- Research
- Photoshop
- Final Cut Pro
- Sales
- Leadership
- Inventory Management
- Team Building
- Event Management
- Opera
- Hospitality Management
- Management
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