Gregory T. Grandé

About Gregory T. Grandé

I’m a product-minded PMM and Certified Scrum Product Owner® (CSPO) who loves being closest to the problem: understand what’s broken, align stakeholders on the real constraint, design a practical solution, and ship something that actually gets used.My background is in Product Marketing and commercialization, but my work has consistently looked like Product Management in practice — owning ambiguous workstreams end-to-end, turning VOC + data into clear requirements, building tools/processes, and carrying solutions through rollout, enablement, and measurement.In my current role, I own pricing, packaging, and commercialization across a multi-brand home-services portfolio (HVAC, water heating/purification, indoor air quality, subscription/rental). Beyond the economics, I “productize” systems: ServiceTitan pricebooks, customer communications, dashboards, and training resources that make teams faster and decisions clearer.Highlights across recent roles:• Revamped an eCommerce catalog + merchandising system and grew sales 10x• Built analytics foundations that give leaders real-time visibility into profitability and portfolio health• Developed customer-facing and field enablement assets (decks, collateral, training) that improve adoption and executionTools: Excel/VBA, Power BI (DAX), BigQuery/SQL, ServiceTitan, GA/Ads, Dialpad, ArcGIS, Zapier; heavy GenAI use for analysis and workflow acceleration.I’m exploring Product Manager / Product Owner roles (or hybrid PM/PMM roles) where I can grow under strong product leadership, stay hands-on, and keep building real solutions.I am currently pursuing new opportunities and can be reached through this profile, or by phone at: 4O4-242-18O1ᚖᚌᚖ

Experience

1. Us Product Portfolio Marketing Manager (Rha, Bbs, Af, Cm)

   Reliance Home Comfort

   Aug 2024 — Present · Kennesaw, GA, US

   Own end-to-end commercialization across a multi-brand portfolio (HVAC, WH/WP, IAQ, subscription/rental). Translate VOC + unit economics into shipped systems: offers, ServiceTitan build, enablement, reporting, and operational adoption.• Built offer architecture (pricing/packaging) from BOM-level costing and IRR/margin targets, then shipped it through contracts, ServiceTitan pricebooks, and field-ready collateral• Reworked ServiceTitan pricebooks end-to-end (taxonomy, naming standards, images, implementation QA) to improve quote consistency and reporting integrity• Built internal decision tools (BigQuery + Power BI dashboards) integrating ServiceTitan, Dialpad, Google Ads/Analytics, and invoicing to track profitability, performance, and portfolio health• Created market/territory insights using permit + mapping data to identify under-penetrated areas and inform expansion and media strategy• Partnered on new product/partnership concepts (Safe Water Alliance, IAQ initiatives), shaping the offer, positioning, and rollout approach• Reduced HVAC stocked SKUs 46 → 16 while maintaining product coverage and compliance• Developed training and customer communications for sensitive workflows (e.g, rental credit/collections), balancing operational needs with customer experience

Education

• Virginia Tech

  Bachelor of Science - BS, Marketing Management & Digital Marketing Strategy

  2016 — 2020

• Virginia Tech

  Bachelor of Science - BS, Entrepreneurship, Innovation & Technology Management

  2016 — 2020

Skills

• Indesign
• Leadership
• Team Leadership
• Public Speaking
• Adobe Illustrator
• Team Management
• Advertising
• Graphics
• Technical Support
• Adobe Creative Suite
• Photography
• Adobe Photoshop
• Logo Design
• Graphic Design
• User Interface Design
• Web Design