Greg Dykes
Engineering Lead Analyst at Citi
- Role
- Engineering Lead Analyst - Global Enterprise Voice Solutions at Citi
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
EngineeringView LinkedIn profile
About Greg Dykes
Formally educated with a B.S in Electrical Engineering, I have spent my entire career in…
Experience
Engineering Lead Analyst - Global Enterprise Voice Solutions
Apr 2017 — Present · Irving, TX, US
As a member of the Citi Architecture and Technology Engineering (CATE) team, I\'m working to bring Voice and Unified Communications innovation, stability and value to our customers - Citi employees across the globe.
Education
Copiah-Lincoln Community College
Associate’s Degree
1987 — 1989
Mississippi State University
Bachelor’s Degree
1989 — 1992
Skills
- Access Points
- Networking
- Rtp
- Customer Relations
- Sip Trunking
- Wireshark
- Unified Communications
- Ucaas
- Tcp/Ip
- Mobile Devices
- Vendor Relations
- Lan Switching
- Wifi
- Call Processing
- Routing
- Report Writing
- Requirement Specifications
- Qos
- Avaya
- Cloud Computing
- Lync Server 2013
- Project Management
- Telecommunications
- Test Cases
- User Centric Design
- Iad
- Lync Server 2010
- Quotations
- Technical Documentation
- Sip
- Wireless
- Testing
- Hosted Pbx
- Session Border Controller
- Voice Over Ip (Voip)
- Wlan
- Presence
- System Architecture
- Managed Services
- Integration
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