Gregory C.

Chief Operating Officer @Equity Edge

London, GB

Spearhead support and operational strategy for a high-growth prop trading firm, leading a team of 20+ to drive client success, operational excellence, and business expansion into new markets. Partner with co-founders to shape strategic initiatives, enhance client experience, and optimize organizational efficiency. • Oversee customer support and escalations, fostering a culture of excellence that consistently achieves 5-star Trustpilot reviews through strategic training and process improvements. • Drive operational innovation by collaborating with tech teams to implement platform enhancements, including a comprehensive website overhaul, ensuring seamless user experiences and scalability. • Lead the setup of new trading platforms, defining trading frameworks and risk parameters to support the firm’s expansion into new markets. • Provide data-driven insights through challenge statistics analysis, informing product profitability and guiding new product rollouts to maximize revenue potential. • Enhance operational workflows through automation, streamlining client risk management and payout processes, reducing processing times by 30%. • Manage team performance, payroll, and strategic reviews, ensuring alignment with organizational goals and fostering a high-performing culture.

ICAEW

ACA (Association of Chartered Accountants)

Institute of Management Accountants

CMA (Certified Management Accountant), Accounting and Finance

University of South Africa/Universiteit van Suid-Afrika

BCompt, Accounting Sciences