Gregory Love

Facilities Manager @City of Dallas

Dallas-Fort Worth, TX, US

Manage and direct facilities maintenance and operations for a large City of Dallas portfolio. This includes routine and emergency repairs to various mechanical systems for 272 buildings, totaling over 2 million square feet. Establish individual and team S.M.A.R.T. goals and Key Performance Indicators (KPIs) to support continuous improvement. Compile, analyze, and present district efficiency data, to include labor utilization rates, aged service requests, and service level agreement compliance. Plan, schedule, inspect, and review work completed by a team of tradespeople, including carpenters, electricians, industrial mechanics, and plumbers. Assist with operational budgeting, invoicing, vendor management, equipment, tool, and supply inventory, and small renovation/remodeling projects, among other duties. Some key achievements include: 1) Increased district labor utilization rate by 37%, over past three years. 2) Increased district training compliance by 45%, over past three years. 3) Reduced aged (over 30-days) maintenance service requests by 60%, over the past three years. 4) Awarded multiple \"Significantly Exceeded\" annual performance ratings to deserving direct reports. 5) Earned \"Significantly Exceeded\" annual performance rating for two most recent reviews.