Gregory Leal

About Gregory Leal

Proactive collections professional with 8+ years of experience in managing large accounts receivable portfolios, reducing delinquency rates, and maintaining strong client relationships while ensuring compliance with regulatory standards. Skilled in negotiation, dispute resolution, and delivering measurable improvements in cash flow and recovery rates. Detail-oriented finance professional with 5+ years of experience in cash allocation and accounts receivable operations. Skilled in reconciling high-volume transactions, resolving payment discrepancies, and driving process improvements that enhance accuracy and efficiency. Proven track record of improving cash flow visibility and reducing unapplied cash through cross-functional collaboration. Excellent interpersonal, communication and relationship building skills. Listen attentively, communicate persuasively and follow through diligently.

Experience

1. Senior Credit Controller Cash Allocation Administrator

   Cadogan Tate

   Oct 2022 — Present · Brooklyn, NY, US

   Managing client accounts for U.S.(NYC, Los Angeles, Chicago, Miami) Paris, London entities.• Responsible for following up and ensuring invoices are paid within terms. This may include inquiring and following up and notifying customers via phone or email.• Accurately tag invoices with the proper collection codes according to specific dispute, chargeback, or collection activity, and/or change of terms using NetSuite and Moveware.• Negotiated payment plans and settlements, successfully recovering $500K+ in overdue balances annually.• Resolved billing disputes and discrepancies, improving customer satisfaction scores by 15%.• Implemented proactive follow-up strategies, cutting past-due accounts over 60 days by 30%.• Partnered cross-functionally with sales and finance, decreasing disputed invoices by 20%.• Ensured adherence to company policies, achieving a 100% compliance audit record.• Delivered weekly collection status reports and cash flow forecasts, supporting accurate financial planning.• Contributions: Lead collection efforts of clients in New York, Paris, and London. Reduced debt of over $1 million, 90% decrease within all regions.• Applied $5M+ in monthly incoming payments (checks, wires, ACH, credit cards) to customer accounts with 98% accuracy in NetSuite and Moveware.• Reconciled daily cash receipts against bank statements and remittance details, ensuring 100% compliance with audit standards.• Resolved 95% of payment discrepancies (short/over payments, unapplied cash) within 48 hours, improving cash flow visibility.• Reduced unapplied cash by 30% through proactive monitoring of suspense accounts and cross-team collaboration.• Delivered accurate weekly and monthly reconciliation reports, improving management’s decision-making speed.• Supported month-end close by ensuring all cash applied within deadlines, contributing to on-time financial reporting.

Education

• City University of New York-College of Staten Island

  Business Management/Finance, Business

  2004 — 2009

• Fort Hamilton High School

  High School Diploma, Business

  2000 — 2004

Skills

• Sales
• Customer Service
• Research
• Financial Analysis
• Outlook
• Management
• Project Management
• Social Networking
• Leadership
• Banking
• Social Media
• Retail