Gregory Jezewski
Customer Quality & System Manager - Fcs @STÄUBLI
Signup · Get unlimited contacts
WORK HISTORY
Customer Quality & System Manager - Fcs @STÄUBLI
Faverges-Seythenex, FR
Responsible for Quality System, Sales Quality Support, Quality projetcs, After sales (MRO) and Customer QualityResponsible since the 31/01/25 for the Quality services for the IT Cooling market (4 production plants)Customers claims decreased by 16% in 2024 vs 2023Reactivity towards requests/claims improvedProcesses accountability towards customers claimsSupport on Processes maturity matrix construction supportSupport for the Chinese and US Plant start up of production.Gemba walk/internal audits to improve processes and routinesCulture of the Keep it simple stupid and Show me evidences and data coachingSupport and Coaching/Mentoring for QRQC implementationWorldwide QN management process for serial life and warranty written and deployment ongoing in 20252 Parts Service Center created in India and USA (ongoing)Staubli Quality Standards created for Customers (state of the art)Empowerment of the Customer Quality as the voice of the customerSetting up of a Warranty process with Finance and salesCrisis management + Procedure to manage crisis Aftersales routines built from the scratch ( operational, Tactical and Strategic)-> Setting up of Indicators for the process and sub processes-> 2 strong points at the last ISO 9001 auditVisual indicators put in place for Load/Capacity of the Sales Quality team.
EDUCATION
ECAM-EPMI
Diplôme d'ingénieur
ABOUT GREGORY JEZEWSKI
Successfull professional (Problem solving specialist) with 22 years of career in the automotive and the aircraft industries, for the best in class companies always within an international/matrix environment. My adaptability skills in different positions/fields gave me a strong vision and leadership regarding the Quality Management (suppliers, projects, production, customer), lean manufacturing, continuous improvement, Industrialization (processes, methods) and of course with the total quality.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.