Gregory J. Arnold

About Gregory J. Arnold

High-energy executive with a 28-year results-charged career in healthcare and talent management. Advanced understanding of customer needs with diligent attention to detail. Leader of dynamic organizations doing business in domestic and international markets. Senior advisor with experience centralizing operations, implementing technology, and managing contract negotiations. Strategic HR and talent management leader who drives organizational effectiveness around cultural transformation, resources and employee development, while leading innovated programs to enhance corporate culture and employee performance. Proven track record of successful hands-on leadership with the ability to direct multiple engagements including hospital and physician operations. An executive with extensive experience leading people, building teams, and improving healthcare.Specialties: Hospital and Physician Revenue Cycle / Hospital Operations / HR Talent ManagementRelationship Building / Customer Service / Leading Teams

Experience

1. System Vice President Revenue Cycle & Payer Strategy

   Edward-Elmhurst Health

   Mar 2020 — Present · Chicago, IL, US

   Responsible for performance, strategy, and alignment of revenue cycle and managed care operations within the health system. Development of contractual relationships with responsibilities for negotiations and agreement monitoring. Direct, develop, and support process re-design of a high functioning and patient-centric hospital/physician revenue cycle by leading a cross-departmental organizational structure. Revenue cycle functions include Patient Access (admitting, registration, pre-services and case clearance), Health Information Management (medical records and coding) and Patient Financial Services (billing, follow up, credits, collections, cash management, and customer service). Provides leadership and works closely with clinical documentation improvement, revenue integrity, reimbursement, clinical operations, and senior staff to ensure the best possible compliance, collections and customer service performance for all aspects of accounts billed by the system.

Education

• Christian Brothers College High School

  High School

  1989 — 1993

• Saint Louis University

  Bachelors, Health Infomation Management / Healthcare Administration

  1993 — 1997

• Troy University

  Masters of Business Administration (MBA), Emphasis in Healthcare Administration

  2000 — 2002

Skills

• Training
• Process Improvement
• Operations Management
• Healthcare Information Technology
• Management
• People-Oriented
• Crm
• Strategic Planning
• Change Management
• Revenue Cycle Management
• Healthcare
• Business Development
• Hospitals
• Revenue Cycle
• Consolidation of Business Offices
• Analysis
• People Skills
• Leadership