Gregory Haines

About Gregory Haines

I am an experienced Audio-Visual and Unified Communications Field Engineer with a proven background delivering reliable, high-performance technology solutions across commercial, enterprise, and federal DoD environments. I bring a hands-on, detail-driven approach to systems integration, installation, and troubleshooting, ensuring complex AV and collaboration systems perform as designed in mission-critical settings.With industry credentials including CTS (Certified Technology Specialist) and DMC-E-4K, I specialize in translating engineering designs and scopes of work into clean, fully functional deployments. My experience includes working directly with federal and Department of Defense customers, where precision, security awareness, and adherence to strict standards are essential.I currently hold an Active Top Secret Security Clearance, enabling me to support secure environments and sensitive operations with professionalism and discretion. I am known for my ability to collaborate effectively with project managers, engineers, technicians, and end users, while maintaining schedule, quality, and customer confidence.I thrive in hands-on technical roles that require problem-solving, adaptability, and clear communication, and I remain committed to continuous learning as AV, UC, and collaboration technologies evolve.

Experience

1. Field Engineer

   Diversified

   Apr 2024 — Present · Atlanta, GA, US

   Installed, configured, and supported integrated AV, IT, networking, control, and security systems across diverse client environments • Performed on-site troubleshooting, diagnostics, system commissioning, and performance testing • Interpreted system drawings, schematics, and network diagrams to execute complex field installations • Collaborated with project managers and engineers to deliver projects on schedule and within scope • Provided customer training, documentation, and post-installation support • Maintained tools, test equipment, and compliance with safety and site protocols • Active Top Secret Security Clearance

Education

• Georgia Southern University

  Electrical and Electronics Engineering

  2012 — 2019

• Jordan Vocational High School

  High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

  2000 — 2004