Gregory Couerbe

Chief Operating Officer @Dessia Technologies

Antony, FR

SUMMARYTransversal & structuring role aiming at ensuring the smooth running - and improvement - of day-to-day operations (internal and customer-facing) for the company to scale-upESSENTIAL DUTIES AND RESPONSIBILITIES- Managing and supervising the Customer Success Organization (Responsible for delivering support and services)- Managing and supervising the Customer Knowledge Organization (Responsible for delivering training and building comprehensive documentation)- Influencing product roadmaps by representing customers internally- Assisting the sales organization into pre-sales activities- Setting-up new and improving existing processes to facilitate company growthKEYWORDS#changemanagement #operations

Toulouse INP

Doctor of Philosophy (Ph.D.), Chemical Engineering

Université Paul Sabatier Toulouse III

Master’s Degree, Process Engineering

Ecole Nationale Supérieure des Ingénieurs en Arts Chimiques et Technologiques

Engineer’s Degree, Chemical Engineering