Gregory Badgett

About Gregory Badgett

Salesforce Administrator and Data Analyst skilled at enhancing, optimizing, and integrating business systems and processes to ensure growth and development. Experienced with analyzing internal workflow processes to identify areas of enhancement, developing, and improving user adoption. Additionally, I have a technical curiosity and passion for Big Data. I have experience in Systems Administration, Configuration, Implementation, and Support of Salesforce CRM applications. Deep knowledge of the salesforce.com implementation and development life cycle process, including business process analysis and requirements understanding.

Experience

1. Senior Salesforce Administrator

   Children\'s National Hospital

   Feb 2023 — Present

   All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rulesSalesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reportsUnderstanding of basic triggers/Apex code knowledgeSandbox environment managementDevOps/release management experienceIdentify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experienceIdentify unused or underutilized platform featuresCreate a platform roadmap and define priorities, liaising with stakeholdersOwn the communication of any platform changes to end users and stakeholdersData management to improve Salesforce data quality, implementing rules and automation as neededProactive system maintenance including Security Reviews, Release Updates, Health Check, and OptimizerUser support ticketsMonitor and improve user adoptionNew user and ongoing user training Technical documentation

Education

• Shaw University

  Bachelor of Science (BS), Accounting

  2005 — 2010

Skills

• Data Analysis
• Policy
• Organizational Development
• Customer Service
• Regulations
• Compliance Management
• Finance
• Team Management
• Data Entry
• Government
• Employee Relations
• Budget Monitoring
• Visionary Leadership
• Leadership
• Long Term Care Insurance
• Accounting
• Staff Supervision
• Case Managment
• Quality Assurance
• Payroll
• Program Management
• Tax Accounting
• Team Leadership
• Interviewing