Gregor Siegert
Director Customer Services @Lancom Systems Gmbh
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WORK HISTORY
Director Customer Services @Lancom Systems Gmbh
Responsible for customer experience and -engagement, continual improvement for long-lasting customer relationships. Adding value with support & service products.
EDUCATION
University of Reading
Master of Science (M.Sc.), Computer Science
Hochschule für Technik und Wirtschaft Berlin
Dipl.-Ing., Technische Informatik
ABOUT GREGOR SIEGERT
Specialties: Telecoms, Customer Care, Processes. Experience- Customer engagement, B2B, B2C- Touchpoint management - ITILv3, TOM, eTOM - Service delivery, ISO9001:2015, ISO27001:2013- PMO- Deployment, Logistics - Product management- Business development and sales - Project management of pan-European projects - Commercial consulting- Software development
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