Greg Holevas
Product Management @ ServiceNow | Go-to-Market Strategy & Growth Leadership
- Role
- Principal Outbound Product Manager at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
Experience
Principal Outbound Product Manager
Mar 2023 — Present · San Diego County, CA, US
Lead strategic GTM initiatives and cross-functional programs that drive product growth, adoption, and customer retention across ServiceNow\'s portfolio with a focus on Change and Release Management solutions. Experience includes:• Identifying at-risk customer cohorts and launching targeted sales and adoption plays to improve GRR and protect retention related revenue• Establishing customer maturity frameworks and providing targeted, prescriptive guidance to improve adoption and enable quicker time to value for customers• Leading customer discovery and insights efforts in both 1:1 and 1:many formats to confirm customer use cases and identify gaps and pain points – synthesizing these findings into actionable insights and influencing the product roadmap• Leading GTM strategy for new product launches targeting existing and net-new customer personas – define positioning, build segmentation models, and enable field and partner teams• Tracking key product health metrics and OKRs – presenting status, risks, and mitigation plans to executives – influencing strategic decisions for ServiceNow\'s largest business unit ($4B+)
Education
UCLA Anderson School of Management
Master of Business Administration - MBA
2019 — 2021
Colgate University
Bachelor of Arts (BA)
2010 — 2014
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