Gregg Spivak
Customer Success Manager | Technical Account Manager | Implementation & Onboarding Specialist - Guiding customers with clarity, calm, and follow‑through
- Role
- Technical Customer Care Specialist Ii (Dealer Com) at Cox Automotive Inc.
- Location
- Mansfield, MA, US
- LinkedIn followers
- 500 followers
About Gregg Spivak
My path has spanned startups, Fortune 500s, and everything in between. Whether I’m leading architecture transformation efforts at Wells Fargo, optimizing ad tech platforms at Roku, or troubleshooting SaaS systems for Cox Automotive. I thrive where precision meets collaboration. Problem-solver by nature. Always open to conversations about what’s next, especially roles that need someone who can balance technical knowledge with a human touch.
Experience
Technical Customer Care Specialist Ii (Dealer Com)
Mar 2025 — Present
Serve as a trusted advisor to dealership clients by diagnosing platform issues, guiding them through configuration best practices, and ensuring successful use of Dealer.com tools Partner with Performance Management, Implementation, and Advanced Support teams to resolve complex customer challenges and improve long‑term adoption Document customer needs and platform gaps in Salesforce to support product and engineeringvisibility
Education
University of Connecticut
Bachelor of Science - BS, Finance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.