Gregg Franco
SAFe® 4 Certified Practitioner
- Role
- Senior Omnichannel Specialist at Cigna Healthcare
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Advertising & MarketingView LinkedIn profile
About Gregg Franco
A customer-focused individual with both business and technical experience in the contact…
Experience
Senior Omnichannel Specialist
Nov 2015 — Present
Education
University of Connecticut
Computer Science
1999 — 2001
Albertus Magnus College
BS, Management Information Systems
2002 — 2007
Skills
- Business Analysis
- Sdlc
- Call Center
- Ivr
- Analysis
- Analytics
- Cross-Functional Team Leadership
- Account Management
- Workforce Management
- Process Improvement
- Requirements Gathering
- Vendor Management
- Call Centers
- Business Process
- Visio
- IT Strategy
- Avaya
- System Administration
- Call Logging
- Forecasting
- Business Process Improvement
- Crm
- Integration
- Management
- Data Analysis
- Contact Centers
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.