Gregg Cissell
Director of Service Solutions @Frontmatec
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WORK HISTORY
Director of Service Solutions @Frontmatec
Kansas City, MO, US
EDUCATION
Rickover Naval Academy High School
Associate's degree, Nuclear Engineering Technology/Technician
Metropolitan Community College-Maple Woods
Associate's degree, Business Administration and Management, General
University of Phoenix
Bachelor of Business Administration - BBA, Business Administration and Management, General
SKILLS
ABOUT GREGG CISSELL
Dynamic and results-driven senior leader with a proven track record of driving revenue growth, operational excellence, and organizational transformation across North American and international markets. I bring over two decades of experience leading high-performance teams, managing P\\ & L for multimillion-dollar divisions, and delivering scalable service, support, and commercial strategies that accelerate business growth.As Director of Service Solutions at Frontmatec, I oversee the North American division, spearheading strategic initiatives that have delivered year-over-year revenue growth, improved customer satisfaction, and optimized operational performance. I have successfully implemented LEAN methodologies, KPI-driven dashboards, and analytics to streamline workflows, enhance decision-making, and improve response times across service and support functions.Previously, I have led business development, aftermarket service, product management, and complex automation projects—building a strong foundation in B2B operations, strategic planning, and cross-functional leadership. My approach blends data-driven decision making with a focus on people, culture, and customer experience to consistently deliver measurable results.I am passionate about building and empowering high-performing teams, fostering collaboration between sales, service, and operations, and aligning customer needs with innovative solutions that drive sustainable growth and profitability.**Core Competencies:** P\\ & L Leadership | Revenue & Growth Strategy | Operational Excellence | Service Transformation | Financial Forecasting | Global Team Leadership | Strategic Planning | Customer Experience Innovation
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