Gregg Cissell

About Gregg Cissell

Dynamic and results-driven senior leader with a proven track record of driving revenue growth, operational excellence, and organizational transformation across North American and international markets. I bring over two decades of experience leading high-performance teams, managing P\\ & L for multimillion-dollar divisions, and delivering scalable service, support, and commercial strategies that accelerate business growth.As Director of Service Solutions at Frontmatec, I oversee the North American division, spearheading strategic initiatives that have delivered year-over-year revenue growth, improved customer satisfaction, and optimized operational performance. I have successfully implemented LEAN methodologies, KPI-driven dashboards, and analytics to streamline workflows, enhance decision-making, and improve response times across service and support functions.Previously, I have led business development, aftermarket service, product management, and complex automation projects—building a strong foundation in B2B operations, strategic planning, and cross-functional leadership. My approach blends data-driven decision making with a focus on people, culture, and customer experience to consistently deliver measurable results.I am passionate about building and empowering high-performing teams, fostering collaboration between sales, service, and operations, and aligning customer needs with innovative solutions that drive sustainable growth and profitability.**Core Competencies:** P\\ & L Leadership | Revenue & Growth Strategy | Operational Excellence | Service Transformation | Financial Forecasting | Global Team Leadership | Strategic Planning | Customer Experience Innovation

Experience

1. Director of Service Solutions

   Frontmatec

   Feb 2022 — Present · Kansas City, MO, US

Education

• Rickover Naval Academy High School

  Associate's degree, Nuclear Engineering Technology/Technician

  1999 — 2001

• Metropolitan Community College-Maple Woods

  Associate's degree, Business Administration and Management, General

  2004 — 2006

• University of Phoenix

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2006 — 2009

Skills

• Supply Management
• Quality Assurance
• Collaborative Problem Solving
• Change Management
• Continuous Improvement
• Procurement
• Strategic Planning
• Management
• Team Building
• Business Process Improvement
• Process Engineering
• Product Development
• Business Analysis
• Operations Management
• Program Management
• Supply Chain Management
• Microsoft Project
• Ms Project
• Process Improvement
• Project Planning
• Business Development
• Cross-Functional Team Leadership
• Engineering
• Project Management
• New Business Development
• Quality Management