Gregory Furchner
Sr. Customer Success Account Manager at Vertex Inc.
- Role
- Customer Success Account Manager at Vertex Inc.
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Gregory Furchner
Over 15 years’ experience building and developing trusted customer relationships in a B2B environment in both the pre and post sales cycles. Significant experience in driving customer ROI through use of software applications and data analytics. Skilled at being the customer advocate and using cross-functional thought leadership to align different groups in a matrix environment through the design, implementation, testing and delivery phases. Exceeded retention and growth targets yearly in a highly changing environment which is attributed to my strong interpersonal skills, being a highly motivated self-starter, being dedicated and focused on providing an outstanding Customer Experience.Key Strengths Include: Project Management | Business Planning | Customer Workflow Creation | Proficient MS Office & Salesforce CRM | Analytical Thinker | Strong Training & Presentation Skills to C-Level Executives | Demonstrates Strategic Value Driven Engagements | Customer AdvocateAvailable to discuss new opportunities, please contact me directly at g••••••••@gmail.com.
Experience
Customer Success Account Manager
Aug 2021 — Present · King of Prussia, PA, US
Education
Kutztown University of Pennsylvania
Bachelor of Applied Science - BASc, Criminal Justice/Pre-Law
DeSales University
Pursuing Master's Degree, Business Administration and Management
2021
Moravian University
Bachelor of Arts (BA), Business Management
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