Greg Daines
The Churn Doctor | I Help Companies Crush Churn and Scale Customer Results | Churn Researcher | Consultant | Speaker | CEO @ ChurnRX
- Role
- CEO at Churnrx
- Location
- Alpine, UT, US
- LinkedIn followers
- 500 followers
About Greg Daines
I BELIEVE:• Business has fundamentally changed.• The old ideas no longer work, and the old rules don\'t apply.• Conventional methods produce conventional results (which are not good enough).• All the power is in doing things differently, and in going against the prevailing mindset.WHAT I DO:I identify disruptive opportunities for growth and put the results to work transforming companies every day. The starting point is breaking out of conventional mindsets. Today\'s \"best practices\" already don\'t produce the best results, and are destined to be discarded tomorrow. What I bring are radically different ideas that challenge the status quo. The results are breakthroughs.
Experience
CEO
Apr 2022 — Present
Total Customer Strategy provides training and certification for customer reps, managers, leaders, and executives on a unique set of playbooks for systematically driving exceptional customer outcomes.
Education
Brigham Young University
B.A.
University of Cambridge
M.Phil., Management, Law, & Economics
MIT Sloan School of Management
Sloan Fellow, Global Leadership, Management, and Economics
MIT Sloan School of Management
MBA
Skills
- Mergers & Acquisitions
- Entrepreneurship
- Strategy Development
- Venture Capital
- Customer Relationship Management (Crm)
- Strategy
- Team Building
- Management
- Strategic Partnerships
- Cloud Computing
- Innovation Management
- Consulting
- Saas
- International Business
- Sales
- Software as a Service (Saas)
- Business Development
- Business Process
- Project Management
- Training
- Technology Commercialization
- New Business Development
- Analytics
- Business Strategy
- Licensing
- Commercialization
- Professional Services
- Crm
- Customer Service
- Business Process Improvement
- Technology Transfer
- Management Consulting
- Account Management
- Enterprise Software
- Start-Ups
- Integration
- Patents
- Salesforce.com
- Intellectual Property
- Leadership
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