Greg Young
Senior Salesforce Product Owner and Team Lead at Avista
- Role
- Senior Product Owner - Lead - Salesforce (Customer Experience Platform) at Avista
- Location
- Spokane, WA, US
- LinkedIn followers
- 500 followers
About Greg Young
Seasoned IT professional with more than 20 years of broad experience in Customer Support, Systems Support, Application Development, Database Administration, Project and Program Management, and Agile project delivery as a Scrum Master and Product Owner.Business savvy, solution-oriented servant leader with demonstrable experience in helping individuals and teams improve and achieve goals while having fun.Long history of establishing lasting relationships through exceeding customer and coworker expectations, making and meeting commitments, and always engaging in clear and open communications.My passion:Leading technical teams in solving customer and business challenges.
Experience
Senior Product Owner - Lead - Salesforce (Customer Experience Platform)
Jan 2025 — Present · Spokane, WA, US
Responsible for Salesforce (Customer Experience Platform) implementation and integration across the organization.
Education
Rogers High School
Diploma, Computers
1993 — 1997
Eastern Washington University
BBA, MIS, HR Management, General Management
1998 — 2002
Skills
- Ehr
- Sql
- Visio
- Asp.net
- C#
- Customer Service
- Business Analysis
- Software Project Management
- Integration
- Security
- Process Improvement
- Software Implementation
- Web Applications
- Program Management
- Healthcare
- Training
- Testing
- Requirements Analysis
- Networking
- Software Development
- Scrum
- Xml
- IT Management
- Business Process
- Business Intelligence
- Healthcare Information Technology
- Hipaa
- Software Documentation
- Sdlc
- Databases
- Hl7
- Data Analysis
- Pmo
- Pmp
- Leadership
- Information Technology
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Troubleshooting
- Software Design
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