Greg Behning
Senior Service Delivery Manager
- Role
- Service Delivery Transition Manager at Olr
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Greg Behning
ITIL Certified Executive with expertise in driving organizational change, improving…
Experience
Service Delivery Transition Manager
Apr 2016 — Present · Minneapolis, MN, US
Education
Concordia University-St. Paul
Bachelor's Degree
Northwestern Electronics Institute
Associate's Degree
Skills
- Service Management
- Data Center
- Call Center
- Telecommunications
- Analysis
- Customer Focus
- Managed Services
- Call Centers
- Integration
- Customer Satisfaction
- Pmp
- Leadership
- Incident Management
- Team Management
- Professional Services
- Customer Service
- Strategy
- Service Delivery
- Program Management
- IT Operations
- Technical Support
- P&L Management
- Cross-Functional Team Leadership
- Business Strategy
- Disaster Recovery
- IT Governance
- Process Improvement
- Requirements Analysis
- Ivr
- IT Strategy
- Networking
- Unix
- Business Planning
- Operations Management
- Itil
- IT Outsourcing
- IT Service Management
- Change Management
- Team Leadership
- Strategic Planning
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