Greg Zalecki

About Greg Zalecki

When I think about my favorite aspect of my career, I would like to dedicate that title to contributing my expertise to the development of startup companies. Providing business development solutions, insights, and initiatives to give companies the leg-up needed to thrive, by far, one of the most fulfilling parts of what I do. As someone who greatly loves learning, I enjoy adding new tools to my toolbelt and gathering knowledge about pivotal technological advancements to help businesses flourish and scale in today’s competitive industries. Backed by 10+ years in Business Development, Project Management, and Customer Care administration roles, I have the expertise and prowess to successfully serve in executive roles. I have had the opportunity to serve alongside impactful C-Suite professionals who have greatly supported my growth through multiple leadership, project management, and business development opportunities. Notably, in my current role, I was given complete freedom to build, from the ground up, an impactful Business Development Team and Project Management Office (PMO). Furthermore, I innovated and launched dynamic dashboards, moving our pipeline from an excel spreadsheet into Salesforce. With the use of Tableau, I empowered the team to make a real difference in the growth of the company through real-time metric updates, which eliminated human error. When I am away from the office, I enjoy working out and leaning into my technological hobbies. Most recently, I built a virtual pinball machine! My wife and I have found a passion for fostering children and, in the future, we hope to adopt. Even when I am not working, I am consistently researching today’s best practices and trends within my sector to provide business development, project management, and operations management solutions that help the company exceed objectives.For more information about me or my past projects and contributions, I invite you to contact me at any time!

Experience

1. Director, Client Services, Operations and Program Management

   Guardant Health

   Mar 2025 — Present · US

   Promoted to Director, maintaining oversight of core operations across Tissue Procurement (TPS), Oncology Mobile Phlebotomy Services (OPS), and Case Triage teams, while expanding leadership to include Screening Mobile Phlebotomy Services.• Lead cross-functional initiatives to scale operations, enhance patient access, and reduce turnaround time (TAT) for both oncology and screening business lines.• Oversee vendor management and expansion strategy for national mobile phlebotomy network, including contract negotiations, performance tracking, and automation of draw scheduling across both divisions.• Drive workflow optimization and automation through deep collaboration with Product, Software, and Compliance teams, enhancing Salesforce and LIMS integrations, patient-facing communications, and dashboard reporting.• Launch and scale high-volume phlebotomy solutions for early cancer detection screening programs, ensuring operational readiness, compliance, and rapid onboarding of new providers and patients.• Present operational KPIs and business cases to executive leadership to support staffing investments, cost control, and system improvements.• Build layered team structures with clear SOPs, competency assessments, and training pathways to support scalable, high-quality service delivery.• Serve as senior escalation point for internal and external issues related to mobile draws, tissue delays, and kit fulfillment, ensuring stakeholder satisfaction and timely resolution.• Represent the Voice of the Customer across enterprise projects, translating frontline insights into roadmap priorities and service model enhancements for both oncology and screening lines of business.

Education

• Oakland University

  B.S., Biology and Exercise Science

  2002 — 2006

• Ohio University

  Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

  2014 — 2015

Skills

• Customer Service
• Training
• Nursing
• Medical Terminology
• Account Management
• Healthcare
• Hospitals
• Patient Safety
• Surgery
• Project Management
• Strategic Planning
• Healthcare Information Technology (Hit)
• Microsoft Office
• Sales
• Powerpoint
• Microsoft Excel
• Cpr Certified
• Team Building
• Management
• Clinical Research
• Emr
• Microsoft Word
• Team Leadership
• Hipaa
• Bls
• Healthcare Management
• Process Improvement
• Leadership
• Managed Care
• Healthcare Information Technology
• Medicine