Greg Walters
Director of EAM Customer Success Management
- Role
- Director of Eam Customer Success Management at Trimble Inc.
- Location
- West Bend, WI, US
- LinkedIn followers
- 500 followers
Experience
Director of Eam Customer Success Management
Jan 2024 — Present · Westminster, CO, US
As a Customer Success Director, I lead with a customer-centric and team-centric approach, dedicated to improving the lives of both our clients and my team. My core focus is on driving value through leadership, coaching, and collaboration, fostering an environment where innovation and continuous improvement thrive.In this role, I have a proven track record of:Championing Customer Advocacy: I serve as the voice of the customer, deeply understanding their needs and challenges to ensure our solutions deliver exceptional value. By building strong, collaborative relationships, I drive long-term partnerships and exceptional customer satisfaction.Empowering and Coaching Teams: I am passionate about developing people. Through hands-on coaching and mentorship, I empower my team to reach their full potential, fostering a culture of ownership, accountability, and continuous learning.Driving Strategic Growth: I leverage my expertise in Enterprise Asset Management to identify and implement innovative strategies that enhance customer outcomes and streamline internal processes, always looking for new ways to elevate our service and product offerings.
Skills
- Integration
- Spatial Databases
- Cartography
- Geographic Information Systems (Gis)
- Global Positioning System (Gps)
- Arcgis
- Cityworks
- Arcmap
- Data Analysis
- Arcview
- Spatial Analysis
- Geography
- Microsoft Office
- Data Management
- Access
- Databases
- Gps
- Arccatalog
- Sql
- Microsoft Sql Server
- Gis
- Erdas Imagine
- Arcsde
- Esri
- Arcgis Server
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