Greg Steuterman
Director, Product Strategy at QGenda
- Role
- Director, Product Strategy at QGenda
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Greg Steuterman
Healthcare SaaS leader specializing in enterprise Customer Success, product strategy, and AI commercialization.I have led and scaled Customer Success organizations that drove Net Revenue Retention performance by partnering with C-suite executives at enterprise healthcare systems.As Director of Product Strategy, I own product positioning, value articulation, and go-to-market strategy, ensuring innovation is tightly aligned to customer outcomes and business impact.My career spans financial analysis, enterprise customer leadership, and product strategy, giving me a rare combination of analytical rigor, customer empathy, and execution discipline.I am most effective in high-growth environments where clarity of strategy, cross-functional alignment, and measurable results separate strong ideas from real impact.
Experience
Director, Product Strategy
Dec 2024 — Present
Responsible for shaping product vision, market execution, and business outcomes across multiple product offerings, including AI-enabled solutions. Partnered with executives, product leaders, and go-to-market teams to align innovation with growth objectives-Defined commercialization strategies for AI-powered solutions, including market entry plans, adoption frameworks, and measurable success criteria-Clarified product value propositions across the portfolio, strengthening competitive positioning and sales effectiveness-Partnered with Marketing to build customer-centric messaging and collateral that drove stronger engagement and differentiation in the market-Established success metrics in collaboration with Customer Experience to quantify ROI, highlight customer outcomes, and improve retention-Directed prioritization of product enhancements, balancing customer needs with long-term business goals and translating initiatives into actionable delivery plans-Identified and advanced upsell and expansion opportunities by aligning product initiatives with revenue targets-Drove product innovation through structured ideation, market analysis, and pricing strategy, leading to clearer go-to-market plans and stronger client adoption-Oversaw launch readiness, ensuring customer commitments, operational alignment, and market preparation ahead of product releases-Facilitated alignment across Sales, Marketing, and Product through structured communications and insight-sharing, ensuring execution matched strategy.Impact: Strengthened QGenda’s market position, improved customer outcomes, and advanced the company’s use of AI in healthcare workforce management.
Education
Cleveland State University
Master of Business Administration (MBA), Management Information Systems, General
Kent State University
Bachelor of Business Administration - BBA, Finance
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