Greg Stephens
- Role
- Director of Gaming and Devices, Customer Service and Support at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Greg Stephens
Executive leader with 18+ years of experience driving global transformation across…
Experience
Director of Gaming and Devices, Customer Service and Support
Jan 2019 — Present
Set the strategic direction, generate energy, and create clarity for a team of customer obsessed individuals focused on delivering the best customer support experience on the planet for all Microsoft hardware products
Education
University of Washington
BA, Business Administration: Technology Management, Finance
Skills
- Program Management
- Management
- Process Improvement
- Product Management
- Strategic Partnerships
- Testing
- Business Process Improvement
- Change Management
- Data Analysis
- Team Leadership
- Project Management
- Vendor Management
- Strategic Planning
- Project Planning
- Strategy
- Software Project Management
- Product Development
- Agile Methodologies
- Business Process
- Team Building
- Leadership
- Business Development
- Cross-Functional Team Leadership
- Outsourcing
- Business Analysis
- Training
- Sharepoint
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