Greg Protonentis
Information Technology Service Delivery Manager at New Era Technology
- Role
- Information Technology Service Delivery Manager at New Era Technology
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Greg Protonentis
Senior Technology Management Professional with proven results planning, managing, and implementing large-scale technology projects. Able to manage large teams, diverse end user requirements, and provide senior level transparency. Expertise includes infrastructure projects, logistics, vendor management, business continuity planning, budget development, commercial efficiency and green initiativesCore Competencies: Technical Needs Assessment, Global Integration Projects, Process Improvement, IT Strategy and Planning, Risk Assessment/Management. System Analysis/Requirements, Product Deployment/Management, Desktop Technology Budgeting, Change Management
Experience
Information Technology Service Delivery Manager
Jan 2021 — Present · NY, US
Education
Pace University - Lubin School of Business
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
1996
Pace University
Master of Science (MS), Information Systems
2009
Skills
- IT Strategy
- Business Continuity
- System Administration
- IT Service Management
- Change Management
- IT Operations
- Active Directory
- Unix
- Windows Server
- Information Security
- Hardware
- Data Center
- Microsoft Exchange
- Virtualization
- Disaster Recovery
- Citrix
- Infrastructure
- Network Security
- IT Management
- Integration
- Sharepoint
- Governance
- Project Portfolio Management
- Vmware
- Information Security Management
- Vendor Management
- Sdlc
- Information Technology
- Solution Architecture
- Security
- Enterprise Architecture
- Business Continuity Planning
- Cisco Technologies
- Pmo
- Pmp
- Project Management
- Technology Planning
- Incident Management
- Visio
- Service Delivery
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