Greg Protonentis

Greg Protonentis

Information Technology Service Delivery Manager at New Era Technology

Role
Information Technology Service Delivery Manager at New Era Technology
Location
New York, NY, US
LinkedIn followers
500 followers

About Greg Protonentis

Senior Technology Management Professional with proven results planning, managing, and implementing large-scale technology projects. Able to manage large teams, diverse end user requirements, and provide senior level transparency. Expertise includes infrastructure projects, logistics, vendor management, business continuity planning, budget development, commercial efficiency and green initiativesCore Competencies: Technical Needs Assessment, Global Integration Projects, Process Improvement, IT Strategy and Planning, Risk Assessment/Management. System Analysis/Requirements, Product Deployment/Management, Desktop Technology Budgeting, Change Management

Experience

  1. Information Technology Service Delivery Manager

    New Era Technology

    Jan 2021 — Present · NY, US

Education

  • Pace University - Lubin School of Business

    Bachelor of Business Administration (B.B.A.), Management Information Systems and Services

    1996

  • Pace University

    Master of Science (MS), Information Systems

    2009

Skills

  • IT Strategy
  • Business Continuity
  • System Administration
  • IT Service Management
  • Change Management
  • IT Operations
  • Active Directory
  • Unix
  • Windows Server
  • Information Security
  • Hardware
  • Data Center
  • Microsoft Exchange
  • Virtualization
  • Disaster Recovery
  • Citrix
  • Infrastructure
  • Network Security
  • IT Management
  • Integration
  • Sharepoint
  • Governance
  • Project Portfolio Management
  • Vmware
  • Information Security Management
  • Vendor Management
  • Sdlc
  • Information Technology
  • Solution Architecture
  • Security
  • Enterprise Architecture
  • Business Continuity Planning
  • Cisco Technologies
  • Pmo
  • Pmp
  • Project Management
  • Technology Planning
  • Incident Management
  • Visio
  • Service Delivery

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