Greg Moon
Leveraging Technology to solve Business Problems
- Role
- Senior IT Manager at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Greg Moon
25+ years in IT as an Engineer, Manager, Leader and Visionary for change
Experience
Senior IT Manager
Feb 2006 — Present · RTP, NC
Leadership Roles and Responsibilities- Building great teams and leading through organizational change. People always come first- Leading a team of 50 Architects, Product Owners and Developers doing development and integration on one of the top 5 largest instances of NOW in the world- SAFe (Scaled Agile) coaching and transformation of 400+ person team from Waterfall to Scaled Agile- IT Architecture, Design, Implementations and Operations in Networking, Voice, Video, and ITSM- Telecom, Unified Communications, and Networking - delivering large programs across the infrasructure suite- Managing multi-M $$ budgets and infrastructure decisions - Driving down costs through vendor negotiation and RFPs- Leading large programs- Transforming IT as an early adopter of new technologies 2018-Present: ServiceNow development and strategy.20••••18: Transforming a 400+ person globally distributed team using the Scaled Agile Framework (SAFe). 20••••17: Architecture and Design for Unified Communications, Video and Contact Center. 20••••12: Operations Command Center. First response for all Priority 1 incidents across the Cisco enterprise.20••••08: Network, Voice, Desktop team manager
Skills
- Troubleshooting
- Management
- Wide Area Network (Wan)
- Cisco Technologies
- Routing
- Firewalls
- Information Technology
- Virtualization
- Team Building
- Network Security
- Data Center
- Enterprise Architecture
- Lan
- Vendor Management
- Team Leadership
- Telecommunications
- Video
- Integration
- Network Architecture
- Tcp/Ip
- Cloud Computing
- Cisco Systems Products
- Cisco Ios
- Infrastructure
- Unified Communications
- Enterprise Software
- Wan
- Switches
- Wan Optimisation
- Networking
- Budget Management
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