Greg McLaughlin

Senior Facilitator (Contract, Part-time @Softsim Technologies Inc

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Senior Facilitator (Contract, Part-time @Softsim Technologies Inc

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Delivered experiential learning programs focused on team dynamics and leadership developmentSupported clients in building trust, collaboration, and practical leadership capabilityAdapted facilitation styles for virtual and hybrid environments

SKILLS

Customer ExperienceAchieve Global CertifiedLeadershipWirelessCustomer Relationship Management (Crm)Microsoft OfficeTelecommunicationsCustomer RetentionCustomer ServiceProject ManagementCoachingTime ManagementTeam LeadershipAccount ManagementCrm

ABOUT GREG MCLAUGHLIN

Learning Facilitator with over 20 years of experience delivering engaging virtual and instructor-led training in the telecommunications industry. Known for a people-first approach to facilitation, coaching, and customer service, grounded in Achieve Global–certified practices.Highly experienced in creating meaningful learning experiences across MS Teams, Zoom, and Adobe Connect, with a focus on connection, clarity, and practical impact.Outside of work, I’m deeply committed to community involvement, and I value opportunities that support inclusion, understanding, and positive social impact.

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Greg McLaughlin — Senior Facilitator (Contract, Part-time at Softsim Technologies Inc in Ottawa, ON, CA | Unifers