Greg McDonald
Operations Manager @MCC Label
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WORK HISTORY
Operations Manager @MCC Label
Direct daily operations at the Daventry site, reporting to the UK lead, leading 5 direct & >100 indirect reports• Heavily project focussed role to support the site growth transformation from 11 to 21 MSQM, a 90% volume uplift in under 12 months• Authored 8 CAPEX applications, all approved & signed-off with no/minimal adjustments, securing landlord approval for many as part of the process• Programme/Project Managed 22 CAPEX projects worth c. £5.5m, including 10 machine installations, 3 disposals, 6 upgrades, and 3 site expansions; doubling both finished goods via a warehouse extension & raw material storage capacity via a mezzanine floor, creating a 15% uplift in usable site space• Orchestrated major site layout transformations, optimising team efficiency and workflow• Operational lead for introducing a new technology & revenue stream into the business• Instigated a step-change in recruitment, ensuring the overall project remained on track, increasing headcount by 40% to support volume growth• Key focus on culture through daily leadership in action, regular Townhalls & Round Tables, with great feedback received from all teams for listening & actioning ideas and recognising their efforts & contributions• Introduced annual employee engagement budget & initiatives, fostering a positive work culture• Launched bi-weekly management meetings, driving leadership alignment, improved communication & focused action • Consolidated teams, enhancing flexibility and collaboration• Increased safety hazard engagement from 20% to >80%, achieving record highs YTD• Established R&M budget controls, reversing a £30k deficit to a £20k positive• Reduced aged stock from 20 to 3 days for largest customer, freeing warehouse space• As site Operational Excellence lead, led a £100k swing in 2025 C.I programme savings, co-led annual VSM, wrote charters & unearthed £370k cost saving for the 2026 C.I projects, presenting site outcomes to European stakeholders, with high praise
EDUCATION
NLP In The North West
Neuro-Linguistic Programming
Institute of Customer Service (ICS)
Customer Service Management
Kaplan Financial, Manchester
Qualified AAT Accountant
Chartered Management Institute (CMI)
Leadership and Management - Middle Managers
Claudius Consulting Ltd
Lean Six Sigma - Black belt
Cranfield School of Management
Exec. Master of Business Administration (EMBA), Strategy, Management, Finance, Entrepreneurship, Operations, Marketing etc
Institute of Leadership and Management
Leadership and Management
IOSH Managing Safely
IOSH Managing Safely
Chartered Management Institute (CMI)
Coaching and Mentoring
The University of Manchester
BSc (Hons) Biology with Business and Management, Biology, General
SKILLS
ABOUT GREG MCDONALD
People focused, commercially astute and strategically minded, a proud and successful Senior Leader with over 15 years’ experience, who enjoys understanding and delivering customer value, building high performing teams and the challenge of turning complex problems into simple work streams on which to prioritise and improve.My priority is to create an environment where both individuals and teams, collectively, have the best chance of succeeding in whatever they do. Through a combination of strategic alignment of the vision and goals along with building engagement and empowerment, we develop our people and deliver sustainable results for both our customers and the business in the process. Having successfully led diverse teams and delivered a range of diverse change projects in both mature and unstable businesses, across various business functions, I enjoy the challenge and necessity to adapt to different environments in order to flourish.Comfortable operating at multiple levels, having had the pleasure to present to senior management of world leading e-commerce customers, CEO\'s and other board members on several different occasions.Outside of work, I enjoy playing most sports, continually seeking new things to learn and following my passion of seeing as much of the world as possible with my partner.
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