Greg Henley
Customer Onboarding Associate @Starling
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WORK HISTORY
Customer Onboarding Associate @Starling
Cardiff, GB
Providing unforgettable customer service and an excellent first impression of the Bank to new customers- Accurately and efficiently processing large volumes of new personal bank account applications- Completing essential due diligence checks to determine if applications fall within Starling’s risk appetite and to safeguard the Bank’s commercial reputation- Using internal and external resources to cross reference applicants’ documents and ensure these are authentic - Identifying high-risk and fraudulent applications and referring these to the relevant departments forfurther inspection when necessary- Constantly working to a high standard in order to meet strict timeframes
EDUCATION
Bath Spa University
Bachelor of Arts (B.A.), Creative Writing and Drama Studies
Cardiff Metropolitan University
Preparing to Teach in PCET
ABOUT GREG HENLEY
I’m a versatile professional with a proven track record of navigating autonomous and collaborative work, and efficiently communicating with clarity and authority. I also possess a consistent history of achieving and surpassing project goals and deadlines.
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