Greg F.

Group Employee Relations Qa Manager @HSBC

London, GB

Design, build and roll-out a new Global Quality Assurance (QA) function within Employee Relations to be delivered against a challenging implementation and embedding timeframe and further audit scrutiny.> QA function rolled out globally (ASP, EUR, LAM, MENAT, UK & US) encompassing non-English speaking markets.> Support the implementation and continuous monitoring programme of the QA function for HR led investigations.> Propose enhancements to the newly implemented process as it embeds.> Generate and maintain accurate MI reports to escalate issues, produce and distribute MI for oversight and monitoring, including identifying themes and insights.> Define and apply a global, universally understood, consistent standard of investigative quality.> Demonstrate the effective delivery of investigations to regulators and senior management.> Ensure team costs are managed effectively and within the team’s annual budget.> Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.

Edinburgh Napier University

BA Criminology

University of the West of Scotland

BA Criminal Law, Criminal Justice

Saïd Business School, University of Oxford

Fintech 101

Loretto School

A levels

The University of Manchester

ICA Advanced Certificate in Anti-Money Laundering, International Compliance Association