Greg Botkin

Enhancing the guest experience and employee recognition

Role
Culture and Engagement Manager at Laguna Development Corporation
Location
Albuquerque, NM, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Greg Botkin

Leading the efforts to drive exceptional guest experiences at Route 66 Hotel & Casino as…

Experience

  1. Culture and Engagement Manager

    Laguna Development Corporation

    Jan 2024 — Present · Albuquerque, NM, US

Skills

  • Credit Cards
  • Financial Services
  • Vendor Management
  • Process Improvement
  • Business Analysis
  • Business Process Improvement
  • Relationship Management
  • Re-Engineering
  • Analytics
  • Call Centers
  • Customer Experience
  • Loyalty Marketing
  • Risk Management
  • Management
  • Payments
  • Program Management
  • Crm
  • Payment Systems
  • Call Center
  • Change Management
  • Strategic Planning
  • Project Management
  • Cross-Functional Team Leadership
  • Leadership
  • Strategy
  • People Management
  • Retail Sales
  • Customer Relationship Management (Crm)
  • Marketing
  • Business Strategy
  • Customer Service
  • Account Management
  • Customer Experience Design
  • Customer Experience Management

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Greg Botkin — Culture and Engagement Manager at Laguna Development Corporation in Albuquerque, NM, US | Unifers