Greeshma Varier
Quality Specialist
- Role
- Quality Specialist at Amazon
- Location
- Mangaluru, KA, IN
- LinkedIn followers
- 500 followers
About Greeshma Varier
Hi There, I am a Graduate Engineer with experience in operations, analytics, and campus placements. Skilled in problem-solving, communication, and cross-functional collaboration with a people-first approach and a strong eye for detail.
Experience
Quality Specialist
Apr 2022 — Present · Bengaluru, IN
Amazon (Last Mile Analytics & Quality Team)*Acted as first-level support for transportation-related operations, focusing on address resolution, geocode correction, and static route management.*Performed manual audits, identified anomalies, and contributed to continuous process improvement.*Maintained high standards of accuracy and timeliness in resolving delivery-related exceptions, directly impacting customer experience.*Collaborated with cross-functional teams and used workflow tools to update and track daily operational tasks.*Met and exceeded key performance indicators (KPIs) including SLA, productivity, and quality benchmarks.
Education
Visvesvaraya Technological University
Bachelor of Engineering, Computer and Information Science
2013 — 2017
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