Alec Greene
Principal Customer Success Manager | LogicMonitor
- Role
- Principal Customer Success Manager at LogicMonitor
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Alec Greene
Principal Customer Success Manager with a strong record of leading enterprise and strategic accounts in SaaS environments. Known for building trusted executive relationships, driving retention and expansion, and aligning customer outcomes to long-term business value.At LogicMonitor, I partner with global customers using an AI-powered, agentless hybrid observability platform to improve operational visibility and reliability across infrastructure, cloud, and applications. I work closely with technical and business leaders to translate complex technology into clear, measurable outcomes.I bring a pragmatic, data-driven approach to customer success and enjoy operating in complex environments where strategy, execution, and customer impact intersect.
Experience
Principal Customer Success Manager
Jan 2026 — Present · Austin, TX, US
Education
Indiana University Bloomington
B.S. in Information Systems and Cyber Security, Information Technology
2011 — 2015
Skills
- Programming
- Html
- Software Installation
- Cascading Style Sheets (Css)
- Security
- Microsoft Office
- Sales
- Credit Card Transaction Processing
- Technical Support
- Windows
- Customer Service
- Troubleshooting
- Microsoft Word
- Python
- Event Planning
- Css
- IT Solutions
- Microsoft Excel
- Os X
- Hardware
- Time Management
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