Grecia Gonzalez
Product Expert @Intuit
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WORK HISTORY
Product Expert @Intuit
Provide expert guidance on TurboTax software and tax-related inquiries.• Troubleshoot and resolve technical issues, delivering exceptional remote support in a fast-paced call center environment.• Maintain confidentiality while handling sentive financial information.• Consistently achieved high customer satisfaction with a 100% tNPS score through effective problem-solving and professionalcommunication.
ABOUT GRECIA GONZALEZ
UTEP Marketing & Finance Student | Intuit Product Expert | Aspiring Marketing Professional | Seeking Internship & Professional Opportunities
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