Greg Dent

About Greg Dent

Proven visionary, strategist, and implementation leader known for driving large scale production projects from concept to execution. Deliverables range from technical and engineering platforms including infrastructure implementation, security, and media. Outstanding reputation leading teams, developing performance, and leveraging individual strengths towards unified goal, while sustaining highly productive and dynamic work groups. Proactively seeks out key partners with niche technical expertise to expedite efficiency and integrity of projects. Award-winning leader and strategic thinker with proven success in training and mentoring top-level teams through fluid environments and evolving pressures.

Experience

1. Associate Director

   Disney Media & Entertainment Distribution

   Mar 2013 — Present · Los Angeles, CA, US

   Direct Reports: 4 Managers with departmental staff of 40Annual Operating Budget:$3M including maintenance, support, not including employee costs. Capital 2013 – 2020 average $3.7M per year across multiple department and client projects• Led re-engineering of system upgrades and implementation of poorly managed cloud system with inconsistent documentation and sub-par capability. Acquired executive support, recruited a top tier tiger team with expertise in engineering specifications to exceed project demands. Oversaw vendor negotiations. Short-term project goals achieved in 2-months while continued to resolve all issues within 4-months.• Successfully gained customer confidence, expanded support, and elevated satisfaction.Achieved by defining clear lines of ownership and demarcation of responsibilities. Promoted customer first mentality across teams, instigated best practice approach to engineering, implemented proactive monitoring and alerting, change management. Vastly improved communications between technical teams and our business partners. Exceeded customer expectation and delivered 50% more productivity without adding cost or headcount. • Led development and increased opportunity to broaden technical support staff knowledge. Achieved by holding product deep dives, identified SME/product owners who disseminated knowledge and instructed technical team on troubleshooting and resolutions, realigned responsibilities across engineering and tech support. The work environment was changed from an individual hero to a team culture.• Resolved production delays caused by faulty access control system. Partnered with key leadership stakeholders for approval to replace access control infrastructure and hardware. Worked with Disney Global Security to add a lock replacement project to their capital plan. As a result of installing the new locks, lock failures are non-existent for thousands of employees.

Skills

• Nas
• Software Development
• Troubleshooting
• Managed Services
• Dns
• Integration
• Vpn
• Active Directory
• Unix
• Network Security
• Network Design
• Virtualization
• IT Management
• Networking
• Disaster Recovery
• Project Management
• Streaming Media
• San
• Cloud Computing
• Management
• Mobile Devices
• Vendor Management
• Tcp/Ip
• Security
• Enterprise Software
• Enterprise Architecture
• Data Center
• IT Strategy
• System Administration
• Servers
• Itil
• Linux
• Sharepoint
• Vmware
• Telecommunications
• Product Management
• Cisco Technologies
• Solaris
• Leadership
• Workflow