Grazvydas Jakovlevas
Senior Servicenow Developer @Synechron
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WORK HISTORY
Senior Servicenow Developer @Synechron
EDUCATION
De Montfort University
Bachelor of Science - BS, Software Engineering (Hons)
ABOUT GRAZVYDAS JAKOVLEVAS
Senior ServiceNow Technical Consultant specialising in enterprise-scale solutions within banking and regulated environments.Experienced across ITSM, CSM, GRC, and HRSD, with a strong focus on solution design, complex integrations, and custom development. I build scalable, high-quality platforms—from architecture through to implementation.Worked on large programmes for organisations like JPMorgan and Lloyds, delivering:*Cross-instance integrations *AI-driven solutions (Now Assist, Virtual Agent, AI Search)*Custom Service Portal and automation solutions Known for turning complex requirements into clean, maintainable systems and making confident technical decisions.
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