Graziella Jackson
CEO of Echo&Co, a Certified B Corp | Organizational design, leadership, and storytelling for social and environmental wellbeing
- Role
- Partner & Chief Executive Officer (CEO) at Echo&co
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Graziella Jackson
Partner and CEO of Echo & Co, a creative company and Certified B Corporation™ that helps social, environmental, and civic organizations reach engaged citizens and inspire them to do more. We do this through digital and design transformation. Echo & Co\'s team are experts in data, strategy, content, architecture, design, and technology. Every day, we collaborate with clients on: · Discovery and ideation · Audience, market, and performance analysis · Service design and product strategy · Branding, storytelling, and campaign design · User research, empathy mapping, and journey modeling · Content strategy and information architecture · Experience, visual, and interaction design · Accessibility and inclusive design · Solution architecture, data modeling, and platform integration · Interface, application, and open source development · Process, governance, and workflow development · Organizational design and change leadership · Training and coaching product and creative teams · Remote culture and collaboration Our clients include: Operation Smile, ASPCA, Museum of Fine Arts Boston, Newseum, Greenpeace, BrightFocus Foundation, ioby, Free Press, NRDC, The Climate Reality Project, Project AWARE, National Education Association, Princeton University, and Brennan Center for Justice at NYU. Echo & Co is a woman, Latinx, and veteran-owned small business committed to equity and inclusion. More at
Experience
Partner & Chief Executive Officer (CEO)
Apr 2019 — Present · Washington, DC, US
Majority owner and partner of Echo & Co, a certified B Corporation. Responsible for leading the performance, growth, and development of Echo & Co. Provide strategic oversight over all operational and service divisions, ensuring quality, stability, and success. Lead the company\'s creative and cultural development, with a focus on human-centered and inclusive leadership and service. Serve as strategic advisor to existing, new, and potential clients on strategic planning and road-mapping, digital investment modeling, digital transformation and organizational change, customer and constituent experience management, product definition and program planning, research and performance metrics, and digital leadership. Coach teams on the execution of work across all disciplines: strategy, project management, user experience, design, quality assurance, development.
Education
Rhode Island School of Design
Certificate, Natural Science Illustration
2025 — 2027
George Mason University
BA, Communication/Journalism, Minor in Film and Media Studies
1996 — 2000
Georgetown University
MA, Communication, Culture and Technology
2005 — 2007
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