Graydon McKee

Experience

1. Senior Director Cybersecurity Engineering

   Visa

   May 2022 — Present · Atlanta, GA, US

   Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories each year. As a Senior Director of Cybersecurity Operations, my responsibility is to lead a diverse and global team responsible for the management, support, and implement of security controls and drive improvements to Visa’s global network. Responsibilities: Lead crisis/incident event management incidents for Cybersecurity Operational issues Support inline network security infrastructure globally including Firewalls, DDOS mitigation systems, Proxies, WAFs, and IPS/IDS systems Continually provide technical coordination, oversight, and leadership for staff Serve as escalation point for complex technical issues Drive bottoms-up improvements for Cybersecurity Operations (including Level-1 & Level-2 Incident management, Change management, and Problem management) Plan, design, implement and provide ongoing support of highly complex Cybersecurity systems in key customer facing, commercial payments and corporate environments to fulfil the business needs Establish industry leading operational practices/methodologies for problem resolution in a global, 24 x 7, high volume, high availability, critical production environment, based on metrics (KPI and KRI’s). Continually provide technical coordination, oversight and leadership for staff and serve as escalation point for complex technical issues Foster the culture of conducting blameless root-cause reviews Take a metric/data driven approach to identify gaps in processes, framework, Etc. Increase the use of automation to perform self-healing or initial triage of the incidents to reduce manual execution of the playbooks. Lead development of innovation and strategic direction in application of theories and concepts in data network design, configuration, administration, maintenance and/or support.

Education

• Susquehanna University

  Bachelor's Degree, Sociology

• Norwich University

  Master's Degree, Information Assurance, Cum Laude

• The Bullis School

  High School Diploma, College Prep

  1984 — 1988

• L'Academie de Cusine - Bethesda, Maryland

  Culinary Arts Professional, Professional Culinary Arts