Gravin Dmello
Sales and Marketing Specialist @GoodLife Fitness
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WORK HISTORY
Sales and Marketing Specialist @GoodLife Fitness
Toronto, ON, CA
Handling high- volume calls to support mobile app users in troubleshooting via phone to resolve login, scheduling and membership- related technical issues• Develop and deliver customer training sessions on gym software and memberships, improving customer engagement and user adoption of systems• Raising help desk tickets to resolve client issues and technical queries regarding the scheduling and booking systems, applying troubleshooting skills that reduce help desk requests
EDUCATION
Centennial College
Postgraduate Degree, Marketing Research & Analytics
ABOUT GRAVIN DMELLO
B2B Technical Sales professional with 7+ years of experience selling software, websites…
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