Grant Miles
Business Development Executive, Principal at Miles Insurance and Financial Services, Inc
- Role
- Agency Owner at State Farm
- Location
- Santa Monica, CA, US
- LinkedIn followers
- 500 followers
About Grant Miles
Strategic Business Leader | Growth-Focused Communicator | Builder of High-Performing…
Experience
Agency Owner
Feb 2009 — Present · Santa Monica, CA, US
Lead business development, marketing, relationship management, and operations for an agency servicing high-profile and high net worth clients in the Los Angeles area, founding the office, building a $MM book of business, and evolving into one of corporate’s most reliable and trusted business leaders.In this role, I leverage my interpersonal communication skills and a high-touch approach to rapidly assess needs, build cost-effective plans that mitigate risk, and earn and retain client buy-in. I\'ve successfully increased revenues through strategic marketing initiatives and campaigns, as well as efforts to increase brand awareness, enhance and protect company values and reputation, and facilitate community involvement.MARKETING & SALES HIGHLIGHTS:· Doubled agency client base while maintaining 95+% retention rates, well above company averages· Cultivated, retained, and built upon client trust, fueling sales growth and increasing average State Farm products per household to four· Maintained high profitability, retention, and client satisfaction rates over 10+ years, earning recognition from clients and corporate management for stellar client servicing and organizational leadershipDYNAMIC TEAM & ORGANIZATIONAL LEADERSHIP· Hired, trained, motivated, and managed teams of up to eight, cultivating a culture of inclusion, belonging, engagement, and accountability· Created employee engagement programs that empowered staff to succeed, and provided coaching and mentorship that encouraged professional growth while maintaining a healthy work-life balance· Delivered marketing, business development, and leadership presentations to 100+ new insurance agents regionally and nationally, relaying best practices for building a book of business, hiring and leading teams, and establishing workflows that drive lasting success
Education
University of North Carolina at Chapel Hill
Bachelor of Arts - BA
NOLS
Graduate
Skills
- Health Insurance
- Management
- Insurance
- Leadership
- Disability Insurance
- Commercial Insurance
- Property & Casualty Insurance
- Financial Services
- Life Insurance
- Finance
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