Grant Readings
Solution Engineer - Ai Business Solutions @Microsoft
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WORK HISTORY
Solution Engineer - Ai Business Solutions @Microsoft
Reading, GB
As a Solution Engineer in the AI Business Solutions team, I specialise in designing and delivering intelligent enterprise solutions that combine Microsoft Dynamics 365, Power Platform, and Azure to transform business workflows. My focus is on enabling customers to leverage AI across both low-code and pro-code environments to drive automation, insight, and operational agility.Key responsibilities- Designing scalable solutions using Dynamics 365 and Power Platform, integrating AI Builder, Copilot Studio, and Power Automate for intelligent workflow orchestration- Advising customers on embedding Copilot, Azure OpenAI, Cognitive Services, and Azure Services into Dynamics-based applications to extend capabilities beyond standard low-code patterns- Supporting technical strategy and architecture for enterprise RFPs and strategic opportunities, with a focus on regulated and complex environments- Collaborating with engineering and product teams to shape solution accelerators and reusable patterns that bridge low-code extensibility with pro-code depth- Delivering technical enablement and proof-of-concepts that demonstrate the value of AI-infused business applications across customer service, operations, and knowledge management.
EDUCATION
The Henley College
A Level, Business Studies, Photography, Geography
Oxford Brookes University
Bachelor of Science (BSc) (Hons), Multimedia Production
Chiltern Edge School
GCSE, 10 GCSE’s
SKILLS
ABOUT GRANT READINGS
I am a Microsoft Dynamics Technical Specialist with over 10 years of experience helping organizations improve their business processes and customer service. My expertise in Dynamics 365, Power Platform, Customer focused decisioning and CRM applications has allowed me to make a positive impact on the businesses I have worked with.Taking pride in understanding the unique needs of each customer and delivering solutions that drive real business value motivates my work. While I have a strong track record of successful projects, I am always looking for ways to improve and make a greater impact.My goal is to work with clients to empower their businesses with technology and help them achieve their goals. I am committed to building long-lasting relationships with my clients and delivering results that exceed their expectations.I am grateful for the opportunities I have had to use my technical skills to make a difference, and I am always looking for new challenges where I can continue to do so.
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