Grant Garris

WORK HISTORY

EDUCATION

SKILLS

ABOUT GRANT GARRIS

Dynamic cross-discipline and industry leadership expertise in the development and design and implementation of Client Services, Training and Operations programs in the Consumer Goods, Communications, Technology and Human Capital Management Industries at the executive level.My strong track record and successes include the creation of high-performance teams to support internal and external customers, converting client satisfaction data into executable initiatives and programs to improve performance. Training/Development~Development and oversight of training programs both technical and otherwise in multiple industries~Development of training processes and teams facilitating 6-9 week classroom training programs on complex industry-specific topics~Public speaking and delivery of training programs designed for both internal and external clientsProject Management / Leadership~Revenue responsibility up to $300 Million.~P&L, Budgeting, Forecasting, Accounts Receivable.~Managed Human Resources, Training, Communications, Client Service, Implementation and Operations teams.~Interact with customer contacts at the executive level (C-Suite, Sr. VP).Human Resources Management~Strong knowledge of Human Capital systems (Recruiting, Payroll, HR, Benefits, Time & Attendance).~Recruiting for exempt and non-exempt employees.~Design Health Welfare programs, Compensation and Recognition.~Identification of competency models.Process Improvement ~Rapidly assess \'as-is\' situation and determine best course of action to improve performance.~Six Sigma trained (Green Belt certified)~Create systems to monitor and improve customer satisfaction.~Create teams to address customer disputes.Software System Experience HRIS/HRMSAll suites, HR, Payroll, Recruiting, Training, Time and Attendance Implementation~PeopleSoft 8.9,~Ceridian - Source 500, E-Prise, Time & Attendance,~ADP - Hrizon, Enterprise~Ticketing System - Magic, Remedy, Epiphany, Seibel