Grant Bean

WORK HISTORY

EDUCATION

SKILLS

ABOUT GRANT BEAN

I’m Grant, a growth-minded senior leader with +15 years of experience in the managed servicessector. During my career, I’ve learned that by bringing together technology and expertise, earlyand ongoing value is created for end users. I have a strong background in transition,transformation and BAU services across hybrid infrastructure, digital workplace, managed servicesand public cloud.Most recently I was Head of Professional Services at SCC, a provider of managed IT servicespartnering with large public and commercial sector organisations. While in post, I defined apowerful strategy for Professional Services underpinned by best-in-class vendor offerings,streamlined implementation processes and excellence in ongoing service delivery thatstrengthened the competitive edge of SCC.I was a key driving force behind the forward trajectory of the Professional Services practice andwider SCC business. Reporting to the Board, I was accountable at critical level for results and Iplayed an instrumental role in business development and account management. As part of myremit, I led technology, project, flexible resourcing and consultancy teams of c100 FTEs andcontractors across UK and EMEA.Previously I’ve orchestrated the delivery of ongoing services, large transformations and transitionsduring mergers of new acquisitions into and out of existing businesses. I have vast experience indriving efficiencies into teams while continually improving the value proposition in collaborationwith cross-functional business units. To achieve the very best customer journey, I correctlybalance toolsets and evolve the delivery methodology to ensure fast, efficient realisation ofcustomer success.I’m a confident communicator able to engage with stakeholders at all levels, including c-suite.Strategically minded I capably respond to change, challenges and complexity. Managed Services Professional Services Programme Delivery Customer Success Large Team Leadership Implementation & Transition ITIL Service DesignI’m always open to starting conversations with others about how managed services enable next-level business results. New connections and networking opportunities are welcomed.