Grant Tilley
- Role
- Senior Program Manager, Marketplace Support at Turo
- Location
- Temple, TX, US
- LinkedIn followers
- 500 followers
Experience
Senior Program Manager, Marketplace Support
Mar 2022 — Present
Skills
- Call Centers
- Call Center
- Operations Management
- Process Excellence
- Performance Management
- Contact Center Operations
- Telemarketing
- Sla
- Copc
- Iex
- Avaya Technologies
- Acd
- Leadership
- Inbound Marketing
- Telecommunications
- Crm
- Contact Centers
- Bpo
- Customer Experience
- Service-Level Agreements (Sla)
- Process Improvement
- Customer Satisfaction
- Change Management
- Workforce Management
- Service Delivery
- Lead Generation
- Transition Management
- Customer Retention
- Customer Service
- Quality Assurance
- Outsourcing Management
- Avaya
- Offshoring
- Management
- Business Process Improvement
- Call Center Administration
- Vendor Management
- Outsourcing
- Call Center Development
- Business Process Outsourcing (Bpo)
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