Grant Smith
Customer Service Team Manager @Mbna
Widnes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2014 — Present
Customer Service Team Manager @Mbna
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Chester, GB
SKILLS
Quality ManagementRelationship ManagementProject ManagementBusiness Process ImprovementBusiness Process MappingCall Center AdministrationOutlookCredit CardsLeadership SkillsMicrosoft WordFinancial RiskEffective CommunicationMicrosoft AccessManagementAnalytical Problem SolvingIlm Certificate in Coaching Level 3Planning & Organisational SkillsProcess Flow ChartsPerformance ManagementFinancial ServicesGlobal Regulatory ComplianceLeadershipProcess ImprovementPeople DevelopmentChange ManagementCall Center DevelopmentTrainingPowerpointMicrosoft ExcelAccessCall CentersBankingRisk ManagementTeam ManagementContact Centre Nvq Level 3Collections
ABOUT GRANT SMITH
I am highly driven and ambitious professional with a passion for delivering exceptional…
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